Base Module: ***
The data base module is used for two purposes:
1. Initial creation and setup of the schools dialing community:
Streamlining communications starts with importing the schools
database of students and teachers names (users), phone
numbers and e-mail addresses to facilitate fast and easy creation
of the schools dialing community within the Teachers
Once this information is resident on the Teachers
Assistant, the system administrator (typically the Principal,
Vice-Principal or a designate) will create a mailbox for each
user, dialing rules around each number (household), and define
classroom (class) group and global calling lists to be notified
when a message is sent to a particular dialing group.
These calling lists allow each teacher to record any homework
message, once, using any on or off site phone. Then, by pressing
a few buttons on any touch-tone phone, the teacher can send
a voice message to each user (student, parent or teacher)
in that calling group list. For example: If math class period
1 has 32 students, record one message and send the homework
assignment to each student on that list.
2. Absenteeism updates:
When used with the Absenteeism notification module, daily
absenteeism notifications to parents or guardians are made
as simple as uploading the daily absenteeism database file,
and launching an absenteeism calling campaign to all households
or numbers associated with each student on that absenteeism
database for that particular day. Messages can be recorded,
(VOX) typed (text to speech<TTS>) and delivered to e-mail
(WAV file format), pager (text), answering machine (VOX),
or live (VOX/TTS). Detailed system reports inform administrators
which households the system was unable to deliver notification
requiring further action.
*** Used only in conjunction with one or more other Teachers
back to top
Flexible Dialing Rules:
Each teacher has 10 class lists with up to 50 students on
each list. Teachers can record daily or weekly homework assignments
using their touch-tone phone and instruct the Assistant to
immediately deliver the assignment to each household on that
particular class calling group list while respecting the dialing
rules set up for each household on each list.
Each teachers class is assigned its own homework calling
list; however, improved communication between the teacher
and parents can also be accomplished by sending individual
messages to households concerning an individual student regarding
issues, concerns and conduct. Parents have the ability to
automatically respond to a message sent to them by a teacher:
keeping both parties in touch when busy schedules may not
Multi-Modal Message Delivery:
When the Teachers Assistant attempts to deliver
a message by phone, some students may intercept
and not deliver the message sent by the educator to the parent,
thinking the attempted communication between the Teacher and
parent would be severed - not with the Teachers Assistant.
The reason for this is it has the ability to automatically
convert a copy of the voice message intercepted
by the student to a Wav file format and send it to an e-mail
account as an attachment. Sending the same message twice to
two different delivery mediums, one secure, one not, decreases
the probability of Parental-Teacher communication failure
due to intercepted or non-delivered messages.
back to top
This easy to use module is designed to alert parents or guardians
that a child in their household has been absent from class
or classes on any given day.
System Administrators can launch absenteeism notification
campaigns with a few clicks of their mouse from the Administrative
terminal; or, remotely via a networked or a dial up connection.
Password protected, interfacing with the Teachers
Assistant is secure and easy to do. Simply type in the
message to be delivered to the household (TTS) or record a
message using the schools phone (VOX). Import the list
of absent student(s) the notification concerns and launch
the dialing campaign. The system then will call each number,
always respecting the dialing rules defined for that household:
(dont call after 10:00pm and deliver the
message). The message can also be sent to an e-mail account,
cell phone, PDA or pager.
If the message is undeliverable, the system will create a
log detailing the number of delivery attempts that were made.
If successful, the system will detail to which medium (s)
the message was delivered, and on which attempt. This gives
Administrators proof of how successful the communication between
the Absenteeism module and parents really has been.
When a positive connection is made, the system plays a TTS
message This is the Teachers Assistant calling
please hold. (students name) in your household attending (school
name) in grade (grade number) was absent (date) in period
(period numbers). Please call the school or send a written
note to explain the absence.
If the system fails to deliver an absenteeism notification,
it can automatically send an alert to up to five administrative
e-mail accounts for follow-up or further action.
back to top
Activity Announcement Module:
In some cases Administrators may wish to send messages to
a combination of users, or simply to all users on the system
(entire dialing community).
The School Activity Announcement module allows the quick
creation of dialing campaigns comprising all, specific groups,
or even individual users on the system. Highlighting a global
user list of all users can create global calling lists. Subset
groups are created by highlighting individuals from the global
user list (You can save these custom lists for future notifications
ie: chess club).
The School Activity Announcement module is great for disseminating
information to all or part of the school dialing community
regarding closures, emergencies, events, news and updates.
School Activity Announcement calling campaigns are arranged
and launched by the system administrator and are generally
global in nature. Conversely the homework module
is designed and used to notify specific and smaller groups
within the dialing community and are generally sent from the
teacher to the student group (i.e.: math period 1).
Easy To Use:
The Activity module has been designed specifically to create,
improve or re-establish, bi-directional communication between
the different and diverse groups that make up the school community.
It is also very useful for recording and delivering announcements,
notices and updates to any calling group on the system. Lists
of different calling groups can be easily created and saved
for future use.
Other Calling groups could be as follows:
- Administrative or lead teachers groups
- Bus, lunch or playground, monitoring group
- Crossing guard groups
- Custodial body
- Divisional groups
- EQUAO groups
- Field trip groups
- Fundraiser activities
- Health groups
- Performance groups
- School bus groups
- School closure
- School council
- Sports teams
- Teaching body
- Volunteer groups
back to top
Gateway Module: *
Violence within schools has and continues to be a real concern
for all parties connected with the educational community.
Security Gateway assists Administrators in dealing with, managing
and catching callers issuing threats, being abusive, or just
being a general nuisance.
Combined with ICSs call
accounting module, the Security Gateway allows administrators
to flag all inbound telephone numbers (calls)
into the automated attendant they wish to have routed to staff
specifically trained to cope with threatening or nuisance
calls. Administrators can define unique numbers, calls with
no number or ID blocked numbers, they wish to trap
in the security gateway.
How It Works:
- The Administrator programs the system to flag, seize
and route all calls with Caller ID blocked to extension
320 (for example)
- Extension 320 doesnt have a mailbox associated with
it and therefore must be answered live by a staff member
trained to deal with mischief, prank, or threatening calls.
- If an outside party calls the schools automated
attendant with call block enabled, the system immediately
seizes that call and sends it to extension 320. The person
at Extension 320 answers the call and deals with it accordingly.
Students that are made aware the Security Gateway is enabled
will be less likely to engage in nuisance activity.
This feature is designed to eliminate the possibility of
prank, abusive, or threatening messages being delivered anonymously
to persons or mailboxes within the school community.
Attempted delivery of prank or threatening messages can now
be answered and managed by a person trained and instructed
on how to deal specifically with those types of calls (the
person at extension 320 for example).
In the event a call is made without Caller ID Block and an
anonymous message is delivered that administrators would like
to investigate, catching the perpetrator is easy. With a few
clicks on the desktop, Administrators can search for all calls
and associated caller ID numbers into a certain extension
by day, time, and month, delivering every Caller ID captured
that satisfies the searched criteria.
The Security Gateway, just by presence alone, proves to be
a powerful deterrent to annoying, abusive, prank and mischief
calls. Administrators could use the school Activity Announcement
module to pre-announce the activation of the Security Gateway,
how it works and which numbers (or lack of) will be routed
to administration. In some cases, routine calls (cell phones
with Caller ID blocked) may fall inadvertently into the Gateway.
Parents and students should be made aware that should they
end up in the Security Gateway, it is to foster a safe school
and their call will simply be processed by a live attendant
With the Security Gateway managing the front end of the schools
automated attendant, routing calls that could disrupt the
schools smooth day-to-day operations to the proper authority,
makes for a safer, undisrupted learning environment.
back to top
A dedicated number (line) into the system, published and advertised
as a Tip Line is an important component of the Safe School
Module. This number will not have Caller ID enabled and therefore
callers will have the ability to leave anonymous messages
detailing events or information critical to the schools
safety, student conflicts, or its continued smooth operation.
Tips Lines are a proven way to deter or solve crimes and crisis
within our society. The Tips component of the Safe School
Module is one more way the Teachers Assistant improves
communication between every element of the school community.
When a message is left on the Tips Line it is automatically
copied to up to 5 mailboxes on the system and can be attached
as a Wav File attachment and immediately sent as an e-mail
to up to 5 additional recipients remotely or within the school.
With TIPS, authorities and administration officials are notified
immediately, allowing for quick action and response to information
given by anonymous callers.
back to top
School Call Recorder Module:*
Administrators and Teachers need to be sure they are protected
and capable of defending and supporting themselves when conflict
erupts as a result of a telephone conversation with parents,
students, custodial staff, suppliers, substitute teachers,
and even union representatives.
With options to record all conversations originating in or
outside of the school; or, just on demand, teachers
and administrators will be able to review and disseminate
recorded conversations (for transcription and archival purposes),
giving * record of exactly what was said, how it was said,
and the intent in which it was said.
Safe School Call Recorder can back up and archive conversations
to DVDR or automatically send them as a Wav file attachment
to any e-mail account for fast review and action should it
Once the school community is aware there is the ability to
record conversations, incidences of telephone abuse, threats
and misquoted or misrepresented conversations will reduce
dramatically. Streamlining communications and reducing wasted
time sorting out he said she said arguments
- getting right down to sorting out the real issue at hand,
rather than it getting lost in the translation
is what the safe school Call Recorder delivers in an easy
to use affordable, package.
back to top
School Instant Wireless Messaging Module:
When a crisis or emergency occurs on-site Administrators need
to be notified fast.
Streamlining communications between the office and Administrators
is what Teachers Assistants instant messaging
module is all about.
Equipped with an on-site transmitter (no recurring or on-going
paging charges) and each teacher or administrator carrying
an inexpensive text, pager, office staff can instantly communicate
with any pager on the school premises by simply typing a message
on their desktop.
Fast, silent pages ensure secure discrete communication between
the office, administration and teaching body.
Messages may be as simple as: John Smiths Mom
just phoned - he will be absent today.
A message to custodial staff: can you clean up the
broken glass in room 6or when it really matters: Ms.
Jones, we need you back in the office right now!!
The Instant Wireless Messaging Module has been specifically
designed to eliminate the need for costly communication equipment
in every classroom: eliminate the need for uninformative obtrusive
overhead pages and to provide detailed omni directional
communication from the office to anywhere on the school property.
back to top
LORD (Internet Surveillance Utility) Module:
The LAN LORD is a covert desktop surveillance system that
allows educators and administrators to screen capture any
image, on any monitor, sitting on the schools network.
Great for computer teachers who now can monitor, capture,
and log students Internet activities from any desktop
on the network! Educators can use this utility to coach students
regarding their on-going computer work; or, to identify and
restrict inappropriate use of the schools computer facilities.
It gets better!
The teacher or administrators can, at any given moment see
what the student can see on their screen without leaving their
desk. If inappropriate content is evident, an audible warning
can be instant messaged from the teachers
station to the students desktop telling them to restrict
or cease their current activities.
back to top
Teacher Notification Module (STNM): *
The STNM is designed to automatically locate and book substitute
teachers when a staff member takes a day away from work.
How It Works:
- Each staff member has a user identification number and
pass code to access the system.
- If they wish to book time off, they call the system, enter
the STNM extension number, pass code and user ID number.
- Having successfully passed security, the system will prompt
them to enter the day(s) (or part of) they are booking off
(days off can be booked up to one week in advance).
- If they are booking a part day, the system will get them
to enter the time they will be leaving the school on that
- The system will have a pool of substitute teachers it
can call to book as replacements.
- The system starts calling at the top of the list of available
substitutes and doesnt stop until it reaches and books
a substitute teacher to fill in for the staff member when
- When the system reaches a number, it will play
This is xxx Schools Substitute Teacher Booking System
calling, we have a call for (substitute Teachers name).
If we have connected with (substitute teacher xxx) please
press1 now, if not and (substitute teacher) is available
to come to the phone press 2. (We will wait up to one minute
while (xxx) comes to the phone. If longer than 1 minute,
we will disconnect. While waiting up to one minute we will
play this is the STNM holding for (name) press 1 to
continue. Finally, if they are unavailable, press
- If the substitute is able to come to the phone and presses
1, we prompt for the user ID and pass code and then play
the job posting. When finished playing the posting, STNM
will play press 1 to accept this posting, 2 to repeat,
or 3 to decline.
- If 1 it will confirm the school, date, time
and teachers name for whom they are substituting.
- The system then sends an e-mail and voice mail confirmation
to up to 5 accounts and mailboxes notifying administrators
of the teacher booking time off, when and the substitutes
name and time they accepted the assignment.
- If no substitute can be found, a message will be sent
to the 5 e-mail and voice mail boxes detailing teachers
name, when, where and that no substitute could be located
willing to accept this posting.
- Once a substitute is booked, the system takes that substitute
out of the pool for the time just booked. When the system
attempts to locate the next substitute, it starts from the
last name it dialed of the available pool of substitute
teaches. This ensures all substitute teachers on the system
get an even chance of booking teaching assignments.